Performance Measures

Performance Benchmarks

KVFR sets performance benchmarks each year in a public hearing. We also report to the community on our performance at the end of the year. 2015 benchmarks and compliance are as follows:

  • Turnout Time Standard: Turnout time is the time from dispatch to when the apparatus responds. Non-emergent calls for service (routine transfers, burn complaints) are not included. KVFR adopted a turn out time standard of 125 seconds from 0700 hours to 2200 hours and 210 seconds from 2200 hours to 0700 hours, which the district should meet 90% of the time.
    • Results: The standard was not met in 2015 during one performance period and was met for the other. From 0700–2200, KVFR responded to 2097 emergent calls and met or exceeded the target level of service (turnout time of 125 seconds or less) 74% of the time. From 2200–0700, KVFR responded to 723 emergent calls and met or exceeded the target level of service (turnout time of 210 seconds or less) 88.9% of the time.
  • Response Time Standard: KVFR adopted a response/travel time standard of 720 seconds for the arrival of the first engine company to a fire suppression incident, which the district should meet 90% of the time.
    • Results: The standard was met in 2015. The first arriving engine company arrived at incidents that are classified as fires – not including wild land fire incidents – 96.4% of the time in less than 720 seconds or 12 minutes.
  • Response Time Standard for Full 1st Alarm Response: KVFR adopted a response/travel time standard of 900 seconds for the arrival of the full complement of a 1st alarm response to a fire suppression incident, which the department should meet 90% of the time. Further, KVFR has adopted a 1st alarm response of (5) firefighters, (2) engine companies, and (1) Command Officer.
    • Results: The standard was met in 2015. KVFR met or exceeded this level of service 91.4% of the time in 2014.
  • Response Time Standard for EMS-Basic Life Support (BLS): KVFR adopted a response/travel time standard of 720 seconds for the arrival of the first emergency medical unit with appropriately trained personnel to an emergency medical incident. The district should meet this standard 90% of the time.
    • Results: The standard was met in 2015. KVFR met or exceeded this level of service 93.2% of the time. We did separate BLS and ALS response levels.
  • Response Time Standard for EMS-Advanced Life Support (ALS): KVFR adopted a response/travel time standard of 900 seconds for the arrival of a transport capable ALS staffed unit. (NOTE: ALS response criteria are established at the County level.).
    • Results: The standard was met in 2015. KVFR met or exceeded this level of service 95.8% of the time.
  • Response Time Standard for Haz-Mat: KVFR adopted a response/travel time standard of 900 seconds for the arrival of the first unit with appropriately trained and equipped responders to a hazardous materials incident, which the department should meet 90% of the time. KVFR trains personnel to a minimum of hazardous materials awareness.
    • Results: The standard was met in 2015. KVFR met or exceeded this level of service 100% of the time.
  • Response Time Standard for Technical Rescue: KVFR adopted a response/travel time standard of 1,800 seconds for the arrival of the rope rescue team with appropriately trained and equipped responders 100% of the time.
    • Results: This standard was not met in 2015. KVFR met or exceeded this level of service 75% of the time. Note – all technical rescue incident responses in 2015 were non-priority (no lights and sirens).
  • Response Time Standard for Aircraft Fires: KVFR does not provide ARFF response.
  • Response Time Standard for Water Rescue: KVFR does not provide these services to the community. The Kittitas County Sheriff provides water rescue services.
  • Response Time Standard for Wild Land Incidents: KVFR adopted a response/travel time standard of 900 seconds for arrival of the first unit with appropriately trained and equipped Wild Land Firefighting personnel, which the district should meet 90% of the time.
    • Results: The standard was not met in 2015. KVFR met or exceeded this level of service 88.46% of the time for 2015.

KVFR's Public Records Officer:
Shannon Hill
400 East Mtn. View Ellensburg, WA 98926

Business Hours
8:00 a.m.- 5:00 p.m.
Tel: (509) 933-7231

VOLUNTEER OPPORTUNITIES

To volunteer with KVFR give us a call at: (509) 933-7231